All student desktop at the university campus will get a new installation Windows and applications. The maintence work is planned in a time frame of three days from Wednesday 31 August till Friday 1 September and will take place in the Montesquieu Learning Centre, the Library, the Internet cafés and several lecture rooms.

During this time frame you normally can use a student desktop. However you can expect a request to change location.

In the library the new image will be installed on Thursday 31 August and Friday 1 September. For that reason these two days are blocked in the reservation system and you won't be able to make a reservation.

Our apologies for this inconvenience.

Every year all student desktops get a new installation of Windows and applications.

Before the final roll-out on all student desktop in the library, the Montesquieu Learning Centre and the Internetcafé's students have the opportunity to test the installation and give feedback. Therefore a provisional image is installed on 30 student desktops in the library at level 1 - near the information desk at the stairs.

We appreciate students who try-out the new version and give us feedback in case they face a problem.

Thank you in advance,
Library/IT Services

On Tuesday 28 March there is a television shoot in Hilversum of the UQ2006, a university quiz of the VPRO, were a team of Tilburg University will fight the team of the University of Amsterdam.
The broadcast will be on the 3th of April, between the television programs Holland Sport and the Ten o'clock News.

We hired a bus to bring the Tilburg team - 40 supporters included - to Hilversum. So if you like to encourage our team and attend the television shoot, register on www.uvt.nl/uq2006. On this site you can find more detailed information (in Dutch) on the bus tour as well as the quiz.

Printing multiple pages on one sheet in Word causes many problems, mainly because the right settings in the printer driver weren't chosen. As a result it happens that one or more, or even all prints are blank.
These blank pages are just as well charged from your chip card, but a refund for this failure is not open to discussion.

To prevent failure and print with success multiple pages on one sheet do as follows:

• select in the printer dialogue screen the option Properties ;
• select the tab page Layout;
• select in the drop down menu right of Pages Per Sheet the number of pages you like to print on one sheet and click OK;
• conclude by giving the print order.

In the animation below the described steps are visualized.

From all students who are no longer registered as a student of Tilburg University the accounts will be removed. From that day on it's no longer possible to use the network facilities of the university. Mailboxes and homedirectories (M-drive) and all stored data will be removed from the student servers permanently. Till 15 January 2006 students have the possibility to secure their data.

Till the 11th of January 2006 students have the opportunity to fulfill their financial commitment. They can address to the Central Student Desk in building C 79 (opening hours: Monday till Friday from 10.00-16.00 p.m. and Monday and Friday evening from 17.30-19.00 p.m..

As of Monday 11 July IT supported groupwork is also possible in two class rooms on the ground floor of the new Montesquieu building. This provisional facility replaces the former room for IT supported groupwork in A 052, which was closed in May to offer space to a part of the library collection of the Faculty of Theology.

In the two class rooms are 22 desks with a student desktop. In the middle of each room there are conference tables. The nearest print facility is the student printer Hongkong in the restaurant.

Is the queue to long at the printer? Get your prints at any printer by selecting the option Fetch Jobs.

As from the start of the new Academic year it doesn’t matter anymore which studentprinter has been selected to send the printing order to. You have access to all your printing orders and can print your documents on any printer you like with the option Fetch Jobs.

How does is work?

• From now on you simply go to the nearest available printer without a queue.
• There you select the function Print and subsequently the option Fetch Jobs.
• Now you are asked to enter your registration number (= student number).
• Subsequently all student printers are scanned for printing orders belonging to the UvT user name attached to this registration number. The result will appear in the printer display: printing orders that have not specifically been sent to this printer are to be recognized by the magnet-like icon indicated in front of the printing order.
• Select the desired document(s) using the arrow keys.
• After having printed the document, the printing order will automatically be removed from your printmailbox.

Attention
The option Fetch Jobs only applies on printing orders which are not secured by a PIN code. In case you gave your printing order using your own PC mind that it is necessary to have the Océ printer driver installed under an account with the name S+ANR.

For more information see the website.

By now the staff of IT Services has detected which module is responsible for the slowness of the student desktops. The help of students who reported problems to the helpdesk was indispensable.

At this moment a temporarely workaround has been applied. To make sure this workaround really solves the problem, IT Services requests students who experience unexpected slowness of the student desktop, to report this immediately to the ITS Helpdesk at the Information desk in the library.

Meanwhile IT Services keeps looking for a more permanent solution.

From time to time the student desktops become very slow. We suspect the problem is caused by Office / Word 2003 (because Word 2003 was active in all cases the slowness occured ). IT Services has not been able yet to make a proper diagnosis, as the problem turns out to be very difficult to reproduce.

That's why we ask your help...
In case your pc suddenly becomes slow, please report this immediately to the ITS Helpdesk at the Information desk in the library.

Subsequently the support staff will run a diagnostic tool on the spot.
On the basis of the collected logging information IT Services will be able to analyze the problem, and look for a solution.

A temporarely workaround for the slowness is: shut down Word 2003, after which the pc will react as normal. Or prevent occasional slowness by shutting down this program preventively every now and then.

Our apologies for this inconvenience.

For the Students IT Advisory Council there is a vacancy for 3 enthousiasic, wel-informed and critical students of the faculty of Arts and the faculty of Economics and Business Administration.

The Student IT Advisory Council (SITAR) is established by the Executive Board. SITAR's task is to advise the university's Chief Information Officer (CIO) on the university's IT policies and the central IT facilities for students.

For more information on SITAR, go to their web site at www.uvt.nl/sitar/. Here you find more information about the vacancy and the application procedure.

Next Thursday on the 8th of September mainentance will take place on the reservation system for the student desktops.
During this day the system is only available to retreive the reservations already made, you will not be possible to make cancellations or new reservations.

On Friday the 9th of September the system will be available again in its full functionallity.

Our apologies for this inconvenience.

This summer the major part of the student desktops in the library were replaced by new PC's. The new PC's (Tulip) do all have:

• 1 Gb internal memory
• 80 Gb hard disk
• cd rom / DVD player
• 2 USB ports at the front side of the computer

On the 27th and 28th of August the two student servers has been replaced by a new cluster. This cluster is connected to the new Storage Area Network (SAN) of the university. Therefore the diskspace for students could be enlarged with a factor five.
As from the 29th of August every student has:

• a mailbox with 100 Mb disk space
• a homedirectory with 250 Mb disk space

On al student desktops the image has been renewed. The most important changes in the software on the student desktops are:

• MS Office 2000 has been replaced by MS Office 2003
• Endnote 8 has been added
• Pegasus Mail has been deleted
• The latest versions of SPSS, Acrobat Reader, MSN, Windows Media Player en WinZIP are available.

Look for a full overview on the website of IT Services.

In preparation of the next academic year, major maintenance will take place on Friday evening the 26th, Saturday the 27th and Sunday the 28th of August. The maintenance concerns the student desktops as well as the student servers:

• all student desktops in he library will get a new image,
• the student desktops will be placed in a VLAN,
• the two current student servers will be replaced by a new cluster, which shall take over the tasks of the current servers as from August the 29th,
• all data on the current servers (mailboxes and home directories of all students) will be transferred to the new student cluster.

In consequence of these activities the following services will not be available from Friday evening and during the entire week-end:

• access to the mailbox (receiving and sending mail),
• access (using the webfolder functionality) to files in the home directory on the network,
• access to the students homepages.

Our apologies for this inconvenience.

These devices will be used to test new functionallity. However it is still possible to copy documents on these devices.

Our apologies for this inconvenience.

As from Monday 11 July a room for IT supported groupwork is opened in two class rooms on the ground floor of the new Montesquieu building. This provisional facility replaces the former room for IT supported groupwork in A 052, which was closed in May to offer space to a part of the library collection of the Faculty of Theology.

In the two class rooms are 22 desks with a student desktop. In the middle of each room there are conference tables. The nearest print facility is the student printer Hongkong in the restaurant.

The room for IT supported group work - located in A 052 - will be closed on the 24th of May. After renovation the room is destined to offer space to a part of the library collection of the Faculty of Theology.

The closing of A 052 has been brought forward a week because of the availability of the transport company. The furniture and the 29 student's desktops shall be moved to the new Montesquieu building. An alternative space for IT supported group work shall be opened mid July in two rooms on the ground floor. These rooms for group work are a provisional facility anticipating the realization of the new Learning Center later this year during the Fall.

In the Learning Center - of which the functional design is in a final stage - 230 places for group work shall be realized - 150 of which equipped with student computers - as well as wireless network and plug-in facilities for notebooks.

Till mid July the number of student's group desktops is temporarily decreased with 29. As an alternative location for IT supported group activities you can use the facilities of the Learning Forum in the library or the three internetcafes on our campus.

We count on your understanding!

Sunday afternoon the 22nd of May from 14.00 a.m. till 17.00 a.m. system maintenance will take place on the two student servers of Tilburg University.

In consequence of these activities both servers will be brought down and the services offered by these servers will be unavailable during this period of time.
This concerns:

• access to the mailbox (receiving and sending mail)
• access (using the webfolder functionality) to files in the home directory on the network
• access to the students homepages

We apologize for the inconvenience.

Via an imaging procedure every student's desktop has PDF995 at his disposal. At this moment there is an new version of this program on the market, which offers better support of the combine function (a function students regularly use, but often causes problems). At the request of many we therefore added a shortcut which enables you to perform an update from the old to the new version of PDF995.

Mind that the newly installed version is only temporarily active during the session you performed the update. Once you logged out, the system will reboot and the image will restore the older version of PDF995.

The update to the new version takes at least one minute, you can start the update clicking the shortcut PDF995NEW (install) in the programgroup Utilities.

From 18 April to 4 o'clock pm on 25 April, students will be involved in heavy campaigning! The student representatives will again be fighting for a place on the Faculty Council or the University Council.

With the help of your vote, they will be able to dedicate themselves to representing your interests. Students can optimize many educational matters and student facilities.

Read more about the candidates and cast your vote on:
http://www.tilburguniversity.nl/elections/

When you select MSN via the Windows start menu, first the new version will be installed after that the program will start up. This process takes about 30 seconds and needs to be repeated after each reboot.

Notice that a web version of MSN Messenger exists: http://webmessenger.msn.com/.
This version has some limitations - i.e file transfer isn't possible - but chatting is no problem.

For everyone who doesn't know which master to choose after their bachelor's program, an information session about all master's programs at Tilburg University will be held at 23 February. Academic advisors of all the faculties will be present. Also, your questions concerning student grants, tuition fees and accommodation can be answered here.

Sign up here or check the program at the website.

Till further notice MSN Messenger can't be used on the student desktops.

When you "sign in", Microsoft asks at this moment for a newer version of the program. This version can't be installed automatically.
IT Services is looking for a solution of this problem.

We apologize for the inconvenience.

As from Monday the 7th of February we will start to clean-up all the student desktops in the library. This action takes about 15 minutes each. You might be asked to turn off your PC for a moment. The clean-up operation will be carried out during the quiet hours of the day.

We apologize for the inconvenience.

The BSCW server for students (http://bsstu.uvt.nl) will be available until November 1st 2004 17.00 hours. Until then you will be able to download your data and transfer it to the new server, if desired. After this date the server will no longer be available.

If you want to save your data you can do that by making a so called archive-file. In the english manual you can find the instructions how to create an archive.

From October 20th 2004 the reservation system of the Learning Forum is available via: www.uvt.nl/mwr.

Information about when you can reserve a PC and rules you find on the library webpage.

On Sunday the 7th of November there will be a clean-up operation of all student accounts.

From all students who are no longer registered as a student of Tilburg University the accounts will be removed. From that day on it's no longer possible to use the network facilities of the university. Mailboxes and homedirectories (M-drive) and all stored data will be removed from the student servers permanently. Till 7 November students have the possibility to secure their data.

Till the 29th of October students have the opportunity to fulfill their financial commitment. They can address to the Central Student Desk in building C 79 (opening hours: Monday till Friday from 10.00-16.00 p.m. and Monday and Friday evening from 17.30-19.00 p.m..

As of today you can send your print jobs to printer Hongkong, located in the foyer of the restaurant in building H.

Printing multiple pages on one sheet in Word causes many problems, mainly because the right settings in the printer driver weren't chosen. As a result it happens that one or more, or even all prints are blank.
These blank pages are just as well charged from your chip card, but a refund for this failure is not open to discussion.

To prevent failure and print with success multiple pages on one sheet do as follows:

• select in the printer dialogue screen the option Properties ;
• select the tab page Layout;
• select in the drop down menu right of Pages Per Sheet the number of pages you like to print on one sheet and click OK;
• conclude by giving the print order.

In the animation below the described steps are visualized.

As of today you can send your print jobs to printer Cairo, located in the foyer of the first floor of building C.

At this moment two of the 13 Océ printer/copiers are not yet connected to the campus network:

We expect the printers to be connected during the next few days.

If you send a print job to a printer which is "not available", you will receive the following message:

Cancel your job and select an other printer in the list.

On the 28th and 29th of August all student desktops as well as the print infrastructure for students went through a major update:

• All student desktops received a new image.
• The 7 student printers on campus were replaced by 13 multifunctional Océ printer/copiers. Eight of them you will find in the library, the rest you will find in building A, C, H, P an Y.
• All 13 printers are installed on the student desktop. You will find them in all applications listed in the printer dialogue window.
• Instead of the former print account you need a chipknip to pay for your print jobs.

As a result of this operation the way you used to print has been changed as from the 30th of August.
So is the price per print. Instead of € 0,07 you will pay € 0,05 per print. Look for more information on the website.

As announced all former print accounts are terminated. There is a possibility you still had credit on your print account. So you need to decide what you want us to do with this credit. There are two options:

1. You decide to donate your credit to a good cause, namely The Foundation for Refugee Students UAF.
2. You decide to ask for a refund.

As practice has proved, the average credit on a print account is only € 1,38. Hence we give you to consider to decide for the first option. In which case you don't have to take further action.
In case you decide for the second option, you can fill in a form, available at the Central Information Desk of the library. The remaining money will be transferred to your bank account. You have the opportunity to ask for a refund till the 1st of December 2004.

Next weekend ( the 28th and 29th of August) all student desktops as well as the print infrastructure for students will go through a major update:

• All student desktops will receive a new image.
• The 7 student printers on campus will be replaced by 13 multifunctional Océ printer/copiers. Eight of them you will find in the library, the rest you will find in builing A, C, H, P an Y.
• All 13 printers will be installed on the student desktop. You will find them in all applications listed in the printer dialogue window.
• Instead of the current print account you will use a chipknip to pay for your print job.

As a result of this operation the way you used to print will change as from the 30th of August. So will be the price per print. Instead of € 0,07 you will pay € 0,05 per print. Look for more information on the website.

As announced all former print accounts will be terminated. There is a possibility you still had credit on your print account. So you need to decide what you want us to do with this credit. There are two options:

1. You decide to donate your credit to a good cause, namely The Foundation for Refugee Students UAF ( See for more information the website of UAF)).
2. You decide to ask for a refund.

As practice has proved, the average credit on a print account is only € 1,38. Hence we give you to consider to decide for the first option. In which case you don't have to take further action.
In case you decide for the second option, you can fill in a form, available at the Central Information Desk of the library. The remaining money will be transferred to your bank. You have the opportunity to ask for a refund till the 1st of December.

As from the start of the new academic year the system of print accounts will be replaced by paying with the chip card. (See also the message from the 8th of June.)
Therefore we advise you to keep the balance on your print account as low as possible!

Till the 1st of December 2004 you will be able to claim a refund of your print account, or give a donation to a good purpose (The Foundation for Refugee Students UAF).

Further information about this procedure will be announced mid-August.

All mail delivered on our mail server is filtered and classified by a star indication. Recently measures were taken to optimize the spam filtering.

Who made a spam filter rule in the mail client must have noticed a substancial decrease of the number of spam messages in the mailbox. However, who fail to do this, must have experienced an increase of the number of mails with the addition *****SPAM***** in the subject header. Such mails are unmistakable spam messages which are classified by our central spam filter with five stars or even more. If you create a spam filter rule in Webmail you can arrange that such mail won't be delivered in your mailbox anymore.

Information about the creation of a spam filter rule in Webmail you can find via www.tilburguniversity.nl/services/its/manuals/spam/webmail.html

Do you have a notebook with LAN facility (ethernet card or wireless LAN) or a PC with internet access?

Then, you are able to give print jobs via your notebook on campus and via your PC at home.

To access the printer in the Montesquieu Cybercafé you need to install the correct printerdriver on your notebook or PC. You can download this driver via the website of the printpilot as well as an installation manual for Windows XP users (in Dutch).

The price for a print in the Montesquieu Cybercafé is 5 Eurocent. You pay with your chip card.

With the slogan "Fast and wirless into the summer" the new Wireless LAN-network of Tilburg University will be opened on the 21th of June at 16.00 hours.

The opening ceremony will be done by Professor Kees Mouwen vice chairman of the Executive Board Kees Mouwen. The centre of the festivities is the Student Centre of the university. Before and after the opening there is a festive Happy Hour in South American style with performance of the band "Cantamos" in the Grand Café.

A symposium titeled "The freedom of the internet" precedes the official opening. The symposium starts at 13.30 hours in the Blackbox. Students are cordially invited to be present at the festivities on 21th of June. If you want to attend the symposium you can subscribe sending an e-mail to secretariaat.its@uvt.nl

The new Wireless LAN-netwerk is realised according to the latest and fastest IEEE 802.11g standard and offers a 54 Megabit/sec connection to the internet. It enables students to internet, mail, consult files and use the print facility in the Montesquieu Cybercafé with a notebook, outside and in almost all buildings at the campus.

With the new wireless facility the university wants to offer her students maximum flexibility on campus. The wireless option is a practical addition to the present facilities for students as the student desktops and the internetc@fes.

Look for more information on the new wireless facilities and the festivities on the 21th of June on www.uvt.nl/wireless.

On Sunday the 20th of June from 13:00 a.m. till 16:00 a.m. system maintenance will take place on the student's mail servers. During that period it won't be possible to access your mailbox.

The system maintenance concerns an upgrade from the current 2.65 version of the NIMS mail system (Novell Internet Messaging System) to version 3.10g. Meanwhile Novell changed the name from the system to NetMail.

Although a lot will change behind the scenes, the upgrade will be quite transparent for the users. No matter what IMAP4/POP3 mail client you use, there hardly will be any differences. If you use the WebMail interface you automatically will switch to the new Modular Web Client interface. Here are some changes:

• In stead of the Webmail template you will get the WebAccess template. This template has an other look and feel, but the functionality explains itself and besides is very well documented in the online help.
• Some new, profitable Preferences are added. For instance the option to set up the number of mail messages you want to display on your screen (max 50) and the option to select all your mail messages at once.

The university intends to renew and improve the print and copy facilities for students in a number of ways as of the new study year.
We list them:

• A low print price,
• Faster equipment with more functionality,
• Better distribution of the equipment on the campus,
• Faster dealing with malfunctions,
• Printing via a notebook with a plug-in or wireless network connection at the campus and via a home pc with Internet.

Before introducing the new print and copy facilities campus-wide, we want to give students the opportunity to try out the new facility and comment on it. For that reason the Montesquieu Cybercafé, including the two adjacent practical rooms YZ 11 and YZ 12, will be equipped as print pilot.

For only 0.05 Euro per print you can use the new and super fast Oce Printer/Bookcopier.
You pay with your chip card.

Printing multiple pages on one sheet in Word causes many problems. Quite often it happens that one or more, sometimes all prints are blank.

These blank pages are just as well charged from the Maggy print account. The refund causes a lot of work for the people at the library desk

• select the option "Print" in the File menu;
• select the option "Properties";
• select the tab "Layout";
  
  
• indicate here that you like to print two pages on one sheet.

The arms race between hackers and ICT security staff becomes more and more furious and fast. Loads of spam and virusses continuously show up on the desktops of Tilburg University. More serious is the situation at home. Experience show that the security of our home computers is very poor. A situation which has to change in the short term.

That's why Tilburg University took some measures, like the appointment of a securiy advisor and the set up of a special 'computer emergency response team'. Today IT Services also launched a special website on the subject security (in Dutch). You will find the website via the URL www.uvt.nl/security/

Do you want to know how well your home computer is secured? Go to the security website and test yourself. On the website you will find all kinds of tips and explanations about the security actions you will have to take.

In mutual agreement with the educational departments of the faculties, IT Services has decided to upgrade the Blackboard system to version 6.1 on Wednesday the 7th of April.

As from 18.00 hours Blackboard Learning System 6 wont't be accessable. We presume that the maintenance work will take approximately a few hours.

Version 6.1 has some technical improvements, which will increase the stability and the performance of the system. As we suffered under major stability problems during the last months, the projectgroup decided not to wait until the Easter Break, but to perform the upgrade as soon as possible.

Recently, the number of mails with viruses in attachments has increased. Often, these mails seem to be send by someone familiar or by the system administrator of a known organisation or even by the system administrators of Tilburg University. These mails are usually in English and have an attachment in the form of an exe file or a zip file. Although our central mail filtering system stops a number of these viruses, not all can be caught and therefore they will be delivered in your mailbox.

It is important to be extremely careful with mail that has attachments. Don't trust familiar senders because most of these viruses steal addresses and misuse these addresses to convince you the mail can be trusted. You are urged not to open these attachments unless you expect someone to send you a file or you are convinced the attachment is realy from a trusted person, i.e. by controllling the body text of the mail.

On Tuesday 4 March system maintenance will take place on both the Blackboard and the BSCW server.

The maintenance work will start at 17.00 hours p.m. and will be concluded at approximately 18.00 hours p.m.

During this period it won't be possible to make use of the Blackboard application and BSCW.

For its Student IT Advisory Council (SITAR), which is in formation, IT Services is looking for enthusiastic, well-informed, and critical students to help think about and discuss the university’s ICT facilities.

Interested?
Contact Rebecca Scholte for further information and the application procedure.

Sunday afternoon the 1st of February from 12.00 a.m. till 17.00 a.m. system maintenance will take place on the two student servers of Tilburg University.

In consequence of these activities both servers will be brought down and the services offered by these servers will be unavailable during this period of time.

• access to the mailbox (reading and sending mail)
• access (using FTP) to files in the home directory on the network
• access to the students homepages

We apologise for the inconvenience.

On Sunday the 1st February of 2004 there will be a clean up operation of all student accounts.

From all students who are no longer registered as a student of Tilburg University the accounts will be removed. From that day on it's no longer possible to use the network facilities of the university. Maiboxes and homedirectories (M-drive) and all stored data will be removed from the student servers permanently. Till 1st February students have the possibility to secure their data. For a refund of the print budget of the student's account they can turn to the library desk.

Till January 26th students have the opportunity to fulfill their financial commitment. They can address to the Central Student Desk in building C 79 (opening hours: Monday till Friday from 10.00-16.00 p.m. and Monday and Friday evening from 17.30-19.00 p.m..

On Monday 15 December the latest patch for Blackboard will be installed.

The installation work will start at 17.00 hours p.m. and will be concluded at approximately 19.00 hours p.m.

During this period it won't be possible to make use of the Blackboard application.

Considering several questions and remarks from students about the 'save/reset' functionality (see the feedback page) a short explanation.

Via the program "Save/Restore user preferences" exclusively the preferred desktop resolution will be saved.
Hence no:

• icons and shortcuts to files you put on the desktop during a session
• the preferred language and key board definition
• the options you can select via "Taskbar and Start Menu Properties"
• the options you can select via "Display Properties"

The suggestion to add a higher resolution to the screen resolution menu as 1024 x 768 (1280 x 1024 to support the student desktops with 17" flat screens in the Learning Forum in the Library) is difficult to implement. In case you would select this resolution on a standard student desktop the system would crash and reboot.

Attention will be payed to the suggestion to take along the selection of language and key board definition in the program "Save/Restore user preferences".

Within the security framework system maintenance will take place on one of the central servers of our university on Tuesday the 2nd of December.

The maintenance work will start at 15.30 hours p.m and will be finished (approximatly) at 17.30 hours p.m.

During this period the following services won't be available:

• register for written exams
• consult exam registrations
• consult exam notifications
• consult exam results

As of December 1, 2003, Tilburg University has expanded the way spam mail (unsolicited e-mail) is tagged. Software running on the central mailserver will add a warning to the subject line of mail suspected to be spam. A subject line like "Profit huge with ebay" will be changed to "***** SPAM ***** Profit huge with ebay".

Until now, only so called extra headers were added to mail messages. These headers are normally not visible to the user, but they allow most mail programs (Outlook, Pegasus mail) to filter mail and to remove spam from your inbox. The afore mentioned warning in the subject line is added in order to make filtering with Webmail possible. Webmail is unable to react upon the extra headers but it can filter on text in the subject line. The advantage of filtering with Webmail is that these filter rules are executed directly on the Novell server. The consequence thereof is that mail is filtered immediately after arrival on the server. Programs like Outlook and Pegasus mail apply their filter rules only after you open the inbox.

Read more about the anti-spam measures on the special webpage of IT Services.

Every student desktop in the library, A 052, the computer rooms of the faculties, and the computers in the three Internet cafés offer print facilities. Print jobs will be placed in a central print queue and stored for ten hours.
Connected to this central print queue are 7 network printers which are located at the spots below:

• 4 printers in the printer/copy rooms on the first and second level in the library
  availability: Monday through Friday from 9.00 till 21.00 hours (Saterdays from 9.00 till 15.30 hours)
  
  
• 1 printer in A 052
  availability: Monday through Friday from 8.00 till 23.00 hours
  
  
• 1 printer in the entrance hall of building P
  availability: Monday through Friday from 8.00 till 22.30 hours
  
  
• 1 printer in the Montesquieu Cybercafé in the dome corridor in building Y (in operation from the beginning of November)
  availability: Monday through Friday from 8.00 till 22.30 hours

On the 27th of October prof. Mouwen, vice-president of The Executive Board of Tilburg University, officially opened the new Montesquieu Cybercafé in building Y. The new Internetcafé is located in the dome corridor at the southside of building Y and is integrated with the two new computer rooms of the Faculty of Law. (YZ 11 en YZ 12). The whole offers a pleasant computer landscape with 60 student desktops offering space for approximately 120 persons.

Monday through Friday from 8.00 till 22.30 hours students of Tilburg University have free access to the student desktops in the Montesquieu Cybercafé without reserving in advance.
On Tuesday, Wednesday and Thursday from 11.00 to 14.00 hours the same goes for the student desktops in the two computer rooms.

Unless these computer rooms are reserved for educational use, students can use the student desktops also between 8.30 and 18.00 hours. Immediately after login students will receive an actual overview of todays reservations. Subsequently they will get an in time message when the moment is there to logout and leave the room.
The overview of the computer room reservation can be viewed on line via http://rechten.uvt.nl/i&a/.

This afternoon all the computers in the internetcafes will be supplied with a new image.

As a respons to the reactions of students, henceforth the computers in the internetcafes will offer almost the same functionallity as the student desktops in the library and A 052.

• among other things a new version of MSN,
• print facilities,
• availability of all applications of the student desktop.

• a pleasant spot for websurfing, chatting and other forms of communication,
• no reservation necessary,
• no access to floppy drive and CD ROM.

Since the 20th of September the maximum time to set a lock on a pc has been cut short to 15 minutes.
Bear this in mind when you take a break or interrupt your work to print documents ...

... and don't forget to save your files first!.

To access the M drive out of campus students need to switch to a different approach.

Instead of Webfolders we offer FTP (File Transfer Protocol.

To make use of FTP you need to install and configure an FTP client on your PC. Instructions for the installation and configuration of the Winsock FTP client you will find in the manual: 'Remote access to your M drive via File Transfer Protocol (FTP)'.

Students who try to access the M drive by Webfolders as of the 1st of October will discover that there is no prompt for username and password. Instead an error message will show up as if the page no longer exists ('Not Found' or 'The page cannot be found').

Every day hundreds of people use our library. In order for everything to run smoothly we need to have some house rules. Over the next few weeks we will be spending more time checking that everybody adheres to the house rules. Library staff, as well as security staff will be regularly walking around the library and anyone who is not following the rules, will be spoken to.

We recommend that you take another look at the house rules yourself!

Saturday the 20th of September in the afternoon a major upgrade operation will start in the library to enforce all computers to be supplied with the latest version (version 7a) of the student desktop.

During this operation the student desktops temporarily won't be available. It might happen that staff of IT Services will request you to clear a workplace and to move to another one.

The operation is planned in two shifts and starts at 14.00 hours.

We apologize for the inconvenience and we trust in your support!

As from today the first half of the student desktops in the library are equiped with a new version (version 7a) of the student desktop. During the next week all the other student desktops will follow.

What's been changed?

• During the start up procedure the mouse and keyboard are temporarely disabled. You will recieve a message.
• The maximum time to lock a student desktop is cut down to 15 minutes instead of 25 minutes.
• On faculties demand WordPerfect is no longer available just as Netmeeting, Exceed Telnet, the NS Reisplanner, and the IBM Video Charger.
• On students demand there is a new icon at the right side in the Windows taskbar: 'Save / Restore user preferences'.
  
  
  Via this icon you will be able to save your preferred desktop settings. The next time you use the student desktop these settings will be active instead of the defaults. If you e.g. prefer an other resolution of the screen, change the default setting and store this setting via 'Remember Desktop settings'.
• On the desktop you will find a new icon which gives you access to your mailbox with Webmail.
• The maximum time to lock a student desktop is cut down to 15 minutes instead of 25 minutes.
• New on the student desktop are: PuTTY Secure Telnet (as substitution for Exceed telnet) and PuTTY Secure FTP Client.
• Programs as SPSS, Scientific Workplace, MSN Messenger, pdf995, 1st Page 2000 and Acrobat Reader have been updated to the latest version.

Access to the M drive out of campus will be changed as from the 1st of October 2003

Out of campus you have access to the files in your home directory (M drive) on the student server. We offered access via 'Webfolders'. However this functionallity did not function impeccable and we received many complaints from students who weren't able to access their files. Moreover it turned out that the software who supported the webfolder functionallity caused problems leading to a slow performance of the student servers. Therefore it was decided to end the support of 'Webfolders' as from the 1ste of October.

As an alternative we offer FTP (File transfer Protocol). FTP enables remote access to your M drive on condition that an FTP client is installed and configured on your PC. Instructions for the installation and configuration of the Winsock FTP client you will find in the manual: 'Remote access to your M drive via File Transfer Protocol (FTP)'.

Caused by several problems (MSBlaster worm, Welchia worm en SoBig virus) the implementation of the new version of the student desktop is delayed. We expect this version to be available within two weeks. Then the latest version of MSN Messenger will be at your disposal too. Till then, be patient.!

If this is the first time you use the student desktop read our 'Get started' page. Also take a look at the homepage of this web site.

Recently new office chairs are available in the library. These chairs are fully adjustable. Prevent RSI and take care to sit in a right position behind your student desktop. Follow the instructions hang on to each chair.

All student desktops need to be in operation!
Only members of the library staff are allowed to turn off the power

On Friday the 18th of July Blackboard Learning System 6 will be upgraded to the latest version. Temporarely the system won't be accessable.

The maintenance work will start at 16.00 hours a.m and will be finished (approximatly) at 17.00 hours a.m..

Due to maintenance work on the server Blackboard Learning System 6 will not be accessable on Tuesday morning the 8th of July.

The maintenance work will start at 9.00 hours p.m and will be finished (approximatly) at 12.00 hours p.m..

On Friday the 27th of June some on line educational services won't be available from 13.00 till 17.00 hours due to maintenance work on the server

• electronic study guide
• checking results of exams
• comap ( registration for work lectures)
• registration for exams

Sunday the 23th March of 2003 there will be a clean up operation of all student accounts.

From all students who are no longer registered as a student of Tilburg University the accounts will be removed. From that day on it's no longer possible to use the network facilities of the university. Maiboxes and homedirectories (M-drive) and all stored data will be removed from the student servers permanently. Till March 23th student have the possibility to secure their data.

Till March 19th students have the opportunity to fulfill their financial commitment. They can address to the Central Student Desk in building C 79 (opening hours: Monday till Friday from 10.00-16.00 p.m. and Monday and Friday evening from 17.30-19.00 p.m.

During maintenance work on the student desktop reservation system a database error caused the removal of all reservation data. Unfortunately a recover operation of the database is impossible.
We therefore advise all students to redo their reservations for the next four weeks.

We apologise for the inconvenience.

Sunday afternoon the 24th of November from 12.00 a.m. till 18.00 a.m. system maintenance will take place on the two student servers of Tilburg University.

In consequence of these activities both servers will be brought down and the services offered by these servers will be unavailable during this period of time.

• access to the mailbox (reading and sending mail)
• access (using the webfolder functionality) to files in the home directory on the network
• access to the students homepages

We apologise for the inconvenience.

Printing multiple pages on one sheet in Word causes many problems. Quite often it happens that one or more, sometimes all prints are blank.

These blank pages are just as well charged from the Maggy print account. The refund causes a lot of work for the people at the library desk

• select the option "Print" in the File menu;
• select the option "Properties";
• select the tab "Layout";
  
  
• indicate here that you like to print two pages on one sheet.

During the last few weeks we are facing the problem again that the student desktops are ‘slow'. We strongly suspect this is due to the web-dav software. This software enables students who are not on the campus to open their files via web folders on the network (M-drive). We intend to solve this problem as follows:

1. As of today (24th of September) the Novell server will be rebooted every day. Experience has shown that by this approach problem situations can be dealt with better.
2. Within short we will replace the problem-raising software by software with the same functions (for technicians: the Netscape server will be replaced by Apache).
3. Should this new software not solve the problem either, we prefer to disable the web-dav function.
4. If option 3 has to be performed as extreme solution, then alternatives will be investigated to give students access to their files on the network M-drive (e.g. by FTP).

We asked the faculties whether the extreme solution of disabling web-dav will face insuperable problems, but we also would like to hear the students' opinion.

Of course we will keep you informed on the progress in this matter and the choices that will be made.

We sincerely apologize for the inconvenience.

The "Vijfklapper" is a set containing 5 cd-roms with standard software used at Tilburg University. From the 9th of September on students of Tilburg University can pick up a free copy of the Vijfklapper (they have to show their UvT-card).

The distribution takes place at the Computer Information Center (lobby 2nd floor building C) from 10.00 till 12.00 hours and from 14.00 till 16.00 hours.

During the month July a pilot version of this student desktop was tested by several students and they gave us a lot of comment. Based on these reactions we made some adaptations to the pilot version.

As we decided not to wait untill the end of August to launch this new version from today on everyone can use it. We hope you enjoy it!
We thank all the students who gave us their reaction and comment.

We are interested in your opinion and experiences. All feedback is welcome! So, fill in the form and send us your comments. We will collect all feedback on a special web page.

Faculty Specific

A new program group for faculties.
- "Sociaal Recht" is moved to Faculty Specific->FRW
- "EViews 4" is moved to Faculty Specific->FEW

PDF995

A new program to make PDF files using a printer(driver). To make a PDF file select the print option in any program you like and select this printer driver.
PDF995 will ask you to give a file name.
After the PDF file is processed the Acrobat Reader will start up automatically to show you the result. If you like you can make a "hardcopy" afterwards using the regular printer driver.

pdfEdit995

This program cooperates with PDF995. You can set preferences like e.g. automatic preview of the PDF file, rotation of the PDF, Text/Image extract etc.

Acrobatreader 5.05

A new version.

Euroglot 4.0

A new version. Immediately after start up the program logo (Euro symbol) will be animated to the system tray (next to the clock). From that moment on this program can be accessed only by clicking this logo. A second start up using the menu results in the error message "Unable to start ... User maximum reached".

Internet Explorer 6

A new version.

Microsoft Messenger

You will find this chat application in the program group Information Services and you can start the program directly in Internet Explorer.

Scientific Workplace 3.51

A new version.

Outlook Express 6

A new version. Although no standard application this program is necessary reading News groups.

MS Outlook 2000

The problems concerning this program are not solved yet. The message that the "store-location" has been changed and shortcuts will have to be rebuilt still appear after start up.
New is the feature that the alias is set to the full name by the network.